Jobs

Technical Support Engineer

Vacancy for: Information Technology Department

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Job Categories:
• IT/Software Development
• Engineering Telecom/Technology

Job Description

• Install and configure computer (hardware, Software).
• Daily monitor and maintain computer systems.
• Respond to all queries either in person or over the phone.
• Troubleshoot hardware or software faults.
• Replace hardware spare parts as required.
• Daily task reporting.
• Support and implement new GIU applications.
• Test and evaluate new technology.
• Provide training on the GIU systems.

Job Requirements

Technical Skills
• Strong knowledge of all Microsoft Products.
• Preferred good knowledge in Linux, macOS, iOS, and Android.
• Good Knowledge of computer hardware parts.
• Strong knowledge of the system cloning concept.
• Resolving software problems • Strong technical and analytical skills.


Soft Skills
• Problem analysis
• Hard worker, Self-motivated
• Able to work under pressure
• Good English language (written & spoken)
• Preferred Presentation skills

Education and Experience
• Bachelor’s degree
• 3:5 years of experience in the IT Technical Support field.
• Career Level: Experienced (non-managerial).